Service & Support

Buying the right audio visual and video conferencing equipment from avectus is just the first step in your long-term relationship with us. We provide comprehensive customer service in order to make you feel comfortable with your equipment well into the future. Some of the specific services we offer are:

  • Audio visual and video conferencing preventative maintenance. Keeping your audio visual and video conferencing equipment in top working condition will extend the life of your investment and lead to greater efficiency in your organization. avectus professionals can extend the life of your equipment with regular preventative maintenance. Ask us about the programs that we can offer for your equipment.
  • Audio visual design and engineering. Our experts are able to provide you with expertise needed for customized audio visual design and engineering. We can implement our expertise in design and engineering in order to meet your audio visual needs.
  • Design and consulting. Let us walk you through every step of the process when it comes to your audio visual and meeting needs. Our consulting staff can help your company build the best system for your specific audio visual, meeting and teleconferencing needs.
  • Installation and integration. Our service to you does not stop when you complete your purchase of equipment; we take pride in being a part of your user experience through complete installation and thorough integration programs.
  • On-site diagnoses and repair services. If you face an issue with any of your equipment that cannot be fixed through a simple phone call, an experienced technician from our staff will come to your organization to look into the problem. If a repair is needed, your avectus technician can do the work on-site, helping save your company time and money.
  • Warranty services. Our equipment comes with warranty service options so that you can feel comfortable using products from avectus well into the future. Ask about the specific warranty options available for your equipment.

 

These are just a few of the many services that we offer to our clients. We take a full-service approach with all of our clients as part of our mission to support our customers long after the sale of equipment has taken place. Talk to an avectus representative about all of the service and support initiatives we take with our client base.